Great staff, immediate service, effective repair at a reasonable price. I was 2 days out from using my van and trailer to move across country. I had different shop install the brake controller in my van to control the trailer brakes, but it did not work. Papa's was recommended to me, so I took the van and trailer into Papa's Within 4 hours they had diagnosed and fixed my trailer brake issues. Apparently the other repair shop screwed up the brake controller installation. Papa's charged me half as much as the shop that installed the brake controller incorrectly.